FLEXIBLE DELIVERYour fleet of vans can deliver your order directly to you!
Our standard delivery service costs £35.99, and includes the ability to choose your preferred delivery date.
This service allows you to select a weekday delivery date of your preference (excluding weekends & bank holidays), from a minimum of two working days from when you place your order.
Chosen Day Delivery is available for all mainland UK addresses!
Your chosen delivery date will be upheld to the best of our ability, but in the rare cases where this cannot be adhered to, a member of our Customer Services team will be in touch try arrange a new delivery date convenient to you. As a precaution, we advise that customers not to book a fitter or floorlayer until the order has been delivered and are happy with their flooring.
All underlay only orders will be delivered free of charge under the supersaver terms. Any orders combining underlay with other products will be charged for the delivery of the flooring only.
Deliveries made to Highlands postcodes require and additional surcharge, dependent on the items ordered. This surcharge will usually be applied in the checkout when your postcode is entered, however on rare occasions this charge may be added after the order has been placed.
Please Note: When choosing your delivery date, please add an additional 3-5 working days on top of the current date. In cases of offshore islands like Stornoway, the Orkneys or the Shetlands, we may not be able to deliver at all.
We now deliver to Northern Ireland and the Republic of Ireland. These services are handled by Countrywide Couriers, and require a surcharge for cross-water delivery.
The delivery schedule is upheld wherever possible, and completed between approximately 7am and 6pm. Delivery is to a ground floor location only, access permitting. Our delivery services are also to a curbside location only.
Your order will be delivered by either our own fleet of vans, or via a courier service. The couriers are currently unable to call prior to delivering your items, and larger items may require additional assistance to help the driver unload.